Cancellation and Return Policy
Every item on our website is custom ordered for you, per order. There are absolutely no cancellations after the order has been placed. Please notify us within 24 hours if there is a change or cancellation to an order and we will do our best to accommodate you. If the item(s) have not been put into production yet we can cancel with a 30% restocking fee.
No returns or exchanges on anything personalized with name, number or team logo. Product specs are available on every item. If you are still unsure about a size please call us at 941-342-0244.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be non-personalized, unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 1205 S. Beneva Rd Florida US 34232.
To return your product, you should mail your product to: 1205 S. Beneva Rd Florida US 34232
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.