FAQ

Answers about online team stores, online school stores, and spirit wear: what it costs, how the fundraiser works, turnaround, and orders. Don't see your question? Call us at 941-342-0244 or use our contact form. We reply within one business day.

What is an online team store?

An online team store is a private storefront we build for your program, carrying your logo and your colors. Players, parents, staff and fans order their own gear directly from it, in their own size. Every item is made to order and shipped straight to the buyer. Your program never buys inventory, collects cash, or runs order forms. Schools use the same thing as an online school store for spirit wear.

How long does an order take?

Most orders are made in Sarasota and ship in about one week. Everything is produced to order, so timing can vary a little during busy seasons or for large group runs. If you have a hard deadline, tell us and we'll confirm before you order.

How do online team stores work?

We build your team a private online store with your logo and colors. Players, parents, and fans order their own gear directly, we make each item to order, and we ship straight to them. You never handle inventory, money, or shipping. See How It Works for the full rundown.

How does the fundraiser work?

Your program earns 15% of your store's sales. It's a flat rate, the same for every program. Your first $200 in sales covers building the store, which is why there is zero out of pocket to open. After that, 15% of every order is yours. No inventory, no order minimums.

When does our program get paid?

We set a payout schedule with you when your store launches. Some programs take a check every six months, some once a year, some at the end of each season. Tell us what fits your calendar and we'll work to it.

What does it cost to open a store?

Zero out of pocket. There is $0 setup, no monthly fee, no inventory to buy, and no order minimums.

Can I personalize my gear?

Yes. Most items can be customized with your team name, number, colors, and logo. Add your details on the product page or in the order notes, and we'll send a proof on logo orders before we print.

What's your turnaround for custom or bulk orders?

Bulk and custom runs are also typically about one week once artwork is approved. For big orders or tight timelines, call us at 941-342-0244 and we'll give you a firm date.

What about sizing, returns, and exchanges?

Because everything is made to order with your team's name, number, or logo, personalized items are final sale. Please check our size guide before ordering, or call us and we'll help you get it right.

How much is shipping?

Shipping is calculated at checkout and ships from Sarasota, FL. Team-store orders ship directly to each buyer.

How do I start a store or get a quote?

Open a team store (free) or request a quote for a custom or bulk order. We reply within one business day.